WHAT DELIVERY OPTIONS DO I HAVE?

We offer worldwide shipping to most destinations.

Handling time(Including production time): 7-15 (business days)
Transit Time: 4-15 (business days)

During peak seasons and promotional sales, delivery might take a little longer.

Take the United States, Japan, and Canada as examples to illustrate the shipping policy.

When your destination country is the U.S., you can choose Express Delivery.

EXPRESS DELIVERY:

Shipping cost type: Number of items

Number of items: 1, Costs: $8.50
                 items: 2, Costs: $12.00
                 items: 3, Costs: $15.50
                 items: 4, Costs: $19.00
                 items: 5, Costs: $22.50
Number of items: 6 and above, Costs: Free shipping

When your destination country is Japan, you can choose Express Delivery.

EXPRESS DELIVERY(All prices in JPY):

Number of items: 1, Costs: ¥1360
                 items: 2, Costs: ¥1680
                 items: 3, Costs: ¥2000
                 items: 4, Costs: ¥2320
                 items: 5, Costs: ¥2640
Number of items: 6 and above, Costs: Free shipping 

When your destination country is Canada, you can choose Express Delivery.

 EXPRESS DELIVERY(All prices in CAD):

Shipping cost type: Number of items

Number of items: 1, Costs: CA$14.70
                 items: 2, Costs: CA$19.60
                 items: 3, Costs: CA$24.50
                 items: 4, Costs: CA$29.40
                 items: 5, Costs: CA$34.30
Number of items: 6 and above, Costs: Free shipping

WHERE DOES JoeyDoll DELIVER WITHIN THE U.S., CANADA AND JAPAN?

U.S.: We ship orders to all 50 U.S. states (and Washington D.C.) Monday – Friday, except public holidays. Please note that we do not ship to APO/FPO/DPO addresses.

Canada: We ship orders to all Canadian provinces and territories Monday – Friday, except public holidays.

Japan: We ship orders to most regions in Japan Monday – Friday, except public holidays, with the exception of Hokkaido, Kagoshima, and Okinawa prefectures.

HOW CAN I TRACK MY ORDER?

Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.

You will also be able to track your order in your account.

TAX AND DUTIES

Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.

We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.